The Managing Director of GLICO Life, Maame Dufie Achampong-Kyei Obeng, together with the Chief Sales Officer, Benjamin Avickson, Customer Experience Manager, Samuel Afotey, and HR Partner, Albertha Adinyira, recently paid a working visit to the Kumasi Branch as part of ongoing leadership engagements aimed at strengthening collaboration, employee engagement, and operational excellence across the organization.

The visit formed part of Management’s commitment to maintaining close interactions with teams across branches while gaining firsthand insight into branch operations, customer engagement activities, and the overall working environment.

During the engagement, the Managing Director interacted with staff across various departments, discussing business performance, customer service delivery, growth opportunities, and the important role employees continue to play in driving the company’s success.

The visit also provided an opportunity for staff to openly share ideas, experiences, and recommendations on improving operations and enhancing customer satisfaction.

A major highlight of the visit was the presentation of the Individual Life 1st Quarter Awards, where outstanding performers were recognized for their dedication, resilience, and exceptional contributions toward business growth. The awards served as motivation for teams to continue striving for excellence while reinforcing the company’s culture of recognition and appreciation.

Speaking during the engagement, the Managing Director emphasized the importance of teamwork, customer-focused service delivery, and continuous growth, encouraging staff to remain committed to the organization’s vision and strategic direction.

The visit further reinforced GLICO Life’s leadership philosophy of staying connected to employees, building stronger relationships across branches, and fostering a positive and performance-driven working environment.

The Kumasi team expressed appreciation for the visit and the opportunity to engage directly with Management, describing the interaction as insightful, motivating, and encouraging.

At GLICO Life, we remain committed to building a strong organizational culture driven by people, excellence, engagement, and customer satisfaction.