GLICO Life Wins CSR Leadership Award at the 9th Ghana Insurance Awards

GLICO Life Insurance Company Limited has received the CSR Leadership Award – Life Insurance at the 9th Ghana Insurance Awards, held on Saturday, 22 August 2026.

The prestigious award recognizes GLICO Life’s commitment to corporate social responsibility and its sustained investment in Programmes that improve lives, promote inclusion, and support the development of communities across Ghana.

Recognition of GLICO Life’s CSR leadership

Corporate social responsibility remains a central pillar of GLICO Life’s corporate philosophy. The Company believes that its purpose extends beyond providing life insurance to creating shared value and addressing important social and economic needs.

The GLICO Life CSR Leadership Award reflects the Company’s deliberate approach to supporting sustainable initiatives in education, healthcare, disability inclusion, youth development, women’s empowerment, community development and professional capacity building.

These interventions demonstrate GLICO Life’s commitment to being a responsible corporate citizen and a trusted partner in Ghana’s national development.

Supporting inclusive education at Dzorwulu Special School

One of GLICO Life’s flagship CSR initiatives was the construction and commissioning of a modern AstroTurf facility at the Dzorwulu Special School.

The facility provides children with special educational needs with a safe and accessible environment for physical exercise, recreation, and adaptive sporting activities.

The project was developed in response to concerns about physical inactivity among children with special needs, who may have limited opportunities to participate in outdoor activities because of safety and accessibility challenges.

Beyond promoting physical fitness, the facility supports emotional well-being, confidence, teamwork, social interaction and inclusive learning. It also enables special-needs educators to adapt competitive sports and traditional recreational activities to suit the different abilities of their students.

Through this initiative, GLICO Life continues to demonstrate its commitment to creating opportunities for vulnerable groups and promoting greater inclusion within society.

Creating impact across communities in Ghana

Beyond the Dzorwulu Special School project, GLICO Life has supported numerous initiatives across education, healthcare, youth development, women’s empowerment and community development.

The Company has provided assistance to educational institutions, healthcare facilities, security agencies, professional bodies, charitable organisations and vulnerable individuals.

These interventions have contributed to academic development, improved healthcare delivery, stronger emergency-response institutions, professional education and the implementation of community-based programmes across Ghana.

During the year under review, GLICO Life invested more than GHS 2.8 million in corporate social responsibility initiatives, reinforcing its commitment to creating meaningful and sustainable social impact.

Promoting insurance education and professional development

GLICO Life has also contributed to the development of Ghana’s insurance industry through its support for professional education, insurance awareness and capacity-building initiatives.

The Company has partnered with organisations including the Ghana Insurers Association, National Insurance Commission, Chartered Insurance Institute of Ghana, Ghana Insurance College and the Insurance Brokers Association of Ghana.

Through these partnerships, GLICO Life has supported professional excellence, knowledge sharing, insurance education and initiatives aimed at strengthening public confidence in the insurance industry.

A collective achievement for the GLICO Life family

The CSR Leadership Award reflects the collective dedication of GLICO Life’s Board, Management, employees, agents and partners to positively impacting the communities in which the Company operates.

Management expressed appreciation to the organizers of the Ghana Insurance Awards and to the institutions, community organizations and implementation partners whose collaboration has contributed to the success of GLICO Life’s CSR Programmes.

The Company also extends its appreciation to its customers and stakeholders, whose continued confidence enables GLICO Life to expand its social impact and support more communities.

Advancing sustainable community development

As GLICO Life approaches four decades of service, the Company remains committed to expanding its corporate social responsibility Programmes, supporting vulnerable communities and implementing sustainable initiatives that contribute to national development.

Winning the CSR Leadership Award – Life Insurance reinforces GLICO Life’s position as a responsible corporate citizen committed to protecting lives, empowering communities, and creating lasting value beyond insurance.

We cushion you for life.

GLICO Life Managing Director Named CEO of the Year (Life Insurance) at the 9th Ghana Insurance Awards

GLICO Life Insurance LTD is proud to announce that its Managing Director, Maame Dufie Achampong-Kyei Obeng, DBA, ACII, has been named CEO of the Year (Life Insurance) at the 9th Ghana Insurance Awards, held on Saturday, 22 August 2026.

The prestigious recognition celebrates her outstanding leadership, strategic vision, and remarkable contribution to the growth and transformation of Ghana’s life insurance industry. It also acknowledges her commitment to driving innovation, improving the customer experience, and positioning life insurance as an accessible and essential component of financial security.

Since assuming leadership of GLICO Life in 2019, Maame Dufie has guided the Company through a significant period of modernization and growth. Her customer-first and digitally driven approach has led to the introduction of several initiatives designed to make insurance services more accessible, convenient, and efficient.

These include the *765# More Anidaso USSD platform, paperless policy applications, electronic premium-payment options, real-time claims notifications, and self-service platforms for customers and agents. She also championed the introduction of Smart Life, a digitally enabled insurance solution designed to extend financial protection to customers beyond traditional distribution channels.

Beyond digital transformation, her leadership has focused on operational excellence, employee development, customer satisfaction, financial inclusion and sustainable business growth. Her people-centred approach continues to foster a workplace culture built on collaboration, accountability, continuous learning and service excellence.

The award further highlights her contribution to the wider insurance industry. She serves on the Boards of GLICO Life and the Ghana Insurers Association and has contributed to industry development through the Life Insurance Sub-Committee of the Ghana Insurers Association. Her previous involvement with the Chartered Insurance Ladies Association of Ghana also demonstrates her commitment to mentorship and the advancement of women within the insurance profession.

This achievement is a source of pride for the Board, Management, staff, agents, customers and stakeholders of GLICO Life. It reflects not only Maame Dufie’s exemplary leadership but also the dedication of the entire GLICO Life team to delivering reliable, accessible and customer-centred life insurance solutions.

GLICO Life congratulates Maame Dufie Achampong-Kyei Obeng on this well-deserved recognition and celebrates her continued commitment to innovation, purposeful leadership and the advancement of Ghana’s life insurance industry.

As GLICO Life continues its journey of sustainable growth and digital transformation, this recognition reinforces the Company’s determination to place customers first, embrace innovation, and provide financial protection that gives individuals and families greater confidence in the future.

Congratulations to our Managing Director—CEO of the Year (Life Insurance)!

GLICO Life Achieves ISO/IEC 27001:2022 Certification

GLICO Life has achieved ISO/IEC 27001:2022 certification for its Information Security Management System (ISMS), reinforcing the Company’s commitment to protecting customer information and maintaining internationally recognized information-security practices.

ISO/IEC 27001:2022 is a globally recognized standard that provides a structured framework for identifying, assessing, and managing information security risks. The certification demonstrates that GLICO Life has established appropriate systems, policies and controls to support the confidentiality, integrity and availability of information across its operations.

As a customer-focused and digitally driven life insurance company, GLICO Life recognizes that information security is essential to building and sustaining customer trust. Customers rely on the Company to handle personal, financial, and policy-related information responsibly throughout their insurance journey; from policy application and premium payments to claims processing and customer service engagements.

The certification reflects GLICO Life’s continued investment in strengthening its information-security governance, risk-management processes, employee awareness and operational controls. It also supports the Company’s digital-transformation agenda by providing a strong security foundation for the delivery of convenient and reliable digital services.

What This Means for Our Customers.

For customers and business partners, the ISO/IEC 27001:2022 certification provides additional assurance that GLICO Life follows a systematic approach to managing information-security risks.

The Company has implemented processes designed to:

Achieving the certification is not the end of the journey. GLICO Life will continue to review its security controls, strengthen employee capacity, respond to emerging risks and improve its Information Security Management System to meet evolving customer and business needs.

This milestone supports GLICO Life’s broader commitment to delivering customer-first, digitally driven insurance solutions while maintaining the trust customers have placed in the Company.

As GLICO Life continues to introduce innovative products and expand its digital service channels, safeguarding customer information will remain central to its operations.

GLICO, we cushion you for life.

GLICO Life Strengthens Sales Performance at 2026 Individual Life Mid-Year Performance Review and Training

GLICO Life has successfully concluded its three-day Individual Life 2026 Mid-Year Performance Review and Training Program, bringing together Sales Managers, Team Leads, Sector Managers and Back-Office Managers.

The program provided an opportunity to assess performance during the first half of the year, identify areas requiring improvement and equip the sales team with the knowledge, skills and motivation needed to achieve and exceed the Company’s 2026 production targets.

Opening the program, the Chief Sales Officer (CSO), Benjamin Avickson, commended the Sales Managers, Team Leads and their teams for their commitment and contribution to the progress recorded so far. While congratulating them on their efforts, the CSO emphasized the need to intensify sales activities during the second half of the year to close performance gaps and achieve the set targets.

The CSO also highlighted the importance of recruiting, training and retaining more Sales Agents to expand the Company’s distribution capacity and reach more customers across the country. Sales leaders were encouraged to build stronger and more productive teams capable of sustaining business growth and delivering greater value to customers.

As part of the program, the Heads of the various Back-Office Departments facilitated practical training sessions for the sales team. The sessions strengthened participants’ understanding of internal processes, product administration, customer service and the essential collaboration required between the sales and operational teams. The training also provided a platform for participants to seek clarification, share challenges and identify solutions to improve service delivery and the overall customer experience.

A major highlight of the program was a presentation by the Managing Director, Maame Dufie Achampong-Kyei Obeng (Mrs.) on the theme:

“Driving Sustainable Growth: Key Priorities to Achieve and Exceed the 2026 Production Targets.”

In her address, the Managing Director underscored the importance of sales excellence, discipline, accountability, teamwork and consistent execution. She explained that achieving sustainable growth requires more than experience; it demands a deliberate change in mindset, a willingness to adopt new approaches and a renewed commitment to results.

She encouraged the team to become more customer-focused, proactive and intentional in identifying opportunities, building relationships and providing suitable insurance solutions. She further called on Sales Managers and Team Leads to inspire their teams, monitor performance closely and create an environment where every Sales Agent can succeed.

The Executive Chairman, Dr. Kwame Achampong-Kyei, also delivered an inspiring message to participants, motivating them to remain focused, resilient and united in pursuing the Company’s goals. He reminded the team of the important role they play in extending financial protection to individuals and families and encouraged them to approach the second half of the year with confidence, determination and a strong sense of purpose.

The three-day program concluded with the Mid-Year Recognition and Awards Ceremony, which celebrated outstanding sales performance, leadership and dedication during the first half of 2026.

The award recipients were:

The awardees were commended for their exceptional contributions to the Individual Life business and for demonstrating the commitment, discipline and leadership required to drive sustainable growth.

The recognition ceremony inspired the entire sales team to pursue excellence, improve productivity and approach the second half of the year with renewed determination. The program ended with a collective commitment to strengthen Sales Agent recruitment, deepen customer engagement and work collaboratively towards achieving and exceeding the Company’s 2026 production targets.

Through initiatives such as the Mid-Year Performance Review and Training Program, GLICO Life continues to invest in its people, celebrate excellence and build a high-performing, customer-focused sales force capable of driving sustainable growth.

GLICO Life Extends Relief to Flood-Affected Communities

Accra, Ghana

GLICO Life has donated relief items to residents of Official Town and surrounding communities affected by the recent floods in Accra, reaffirming its commitment to supporting communities during times of need.

The donation, undertaken as part of the Company's Corporate Social Responsibility (CSR) initiatives, sought to provide immediate relief to families whose homes and livelihoods were impacted by the floods. The initiative reflects GLICO Life's dedication to giving back to society and standing with communities in challenging times.

Presenting the items, the Managing Director of GLICO Life, Mrs. Maame Dufie Achampong-Kyei Obeng, expressed the Company's solidarity with the affected families and reiterated the importance of building resilience against unforeseen events.

She noted that while natural disasters such as floods cannot always be prevented, individuals and businesses can take proactive steps to mitigate their financial impact through insurance.

"The recent floods have once again reminded us of how vulnerable we all are to unforeseen events. As an insurance company, we understand the importance of protecting lives, livelihoods, and businesses against unexpected losses. While this donation is our way of supporting affected families during this difficult period, we also encourage Ghanaians to embrace insurance as a safety net that provides financial security and peace of mind when the unexpected occurs," she said.

Mrs. Achampong-Kyei Obeng further reaffirmed GLICO Life's commitment to making a positive impact beyond insurance by supporting initiatives that improve the well-being of the communities it serves.

Receiving the donation on behalf of the community, the Assembly Member for Official Town Electoral Area, Mr. Frederick Quansah, expressed his appreciation to the GLICO Group for its timely intervention and support.

He commended the Company for responding promptly to the needs of affected residents, noting that the relief items would bring much-needed assistance to families as they recover from the effects of the floods.

"We sincerely appreciate the GLICO Group for this thoughtful and timely intervention. This support will go a long way toward bringing relief to many families affected by the floods. On behalf of the community, we thank GLICO Life for standing with us during this difficult time," he said.

The relief donation forms part of GLICO Life's broader commitment to corporate social responsibility and community development. Through such initiatives, the Company continues to demonstrate that caring for people extends beyond providing insurance solutions to supporting communities when they need it most.

As communities continue to recover from the recent floods, GLICO Life remains committed to promoting financial resilience through innovative insurance solutions while contributing meaningfully to the well-being of the people and communities it serves.

GLICO Life Leadership Visits Kumasi Branch and Celebrates 1st Quarter Top Performers

The Managing Director of GLICO Life, Maame Dufie Achampong-Kyei Obeng, together with the Chief Sales Officer, Benjamin Avickson, Customer Experience Manager, Samuel Afotey, and HR Partner, Albertha Adinyira, recently paid a working visit to the Kumasi Branch as part of ongoing leadership engagements aimed at strengthening collaboration, employee engagement, and operational excellence across the organization.

The visit formed part of Management’s commitment to maintaining close interactions with teams across branches while gaining firsthand insight into branch operations, customer engagement activities, and the overall working environment.

During the engagement, the Managing Director interacted with staff across various departments, discussing business performance, customer service delivery, growth opportunities, and the important role employees continue to play in driving the company’s success.

The visit also provided an opportunity for staff to openly share ideas, experiences, and recommendations on improving operations and enhancing customer satisfaction.

A major highlight of the visit was the presentation of the Individual Life 1st Quarter Awards, where outstanding performers were recognized for their dedication, resilience, and exceptional contributions toward business growth. The awards served as motivation for teams to continue striving for excellence while reinforcing the company’s culture of recognition and appreciation.

Speaking during the engagement, the Managing Director emphasized the importance of teamwork, customer-focused service delivery, and continuous growth, encouraging staff to remain committed to the organization’s vision and strategic direction.

The visit further reinforced GLICO Life’s leadership philosophy of staying connected to employees, building stronger relationships across branches, and fostering a positive and performance-driven working environment.

The Kumasi team expressed appreciation for the visit and the opportunity to engage directly with Management, describing the interaction as insightful, motivating, and encouraging.

At GLICO Life, we remain committed to building a strong organizational culture driven by people, excellence, engagement, and customer satisfaction.

Promoting Wellness: GLICO Life Participates in May Day Health and Fitness Walk

As part of activities to commemorate this year’s May Day celebration, GLICO Group brought all the subsidiaries together for a refreshing and energizing Health Walk aimed at promoting wellness, teamwork, and healthy living.

The event brought together staff from the various subsidiaries across the Group, creating an opportunity for employees to interact beyond the office environment while reinforcing the importance of maintaining healthy lifestyles.

During the event, the GLICO Life sales team set up sales booths at various vantage points to engage participants and members of the public on the company’s life insurance plans. Informational flyers and promotional materials were distributed to educate individuals on the importance of financial protection, future planning, and insurance coverage.

Leading from the frontline was the Managing Director of GLICO Life, Maame Dufie Achampong-Kyei Obeng, who actively participated in the engagement activities alongside the sales team. Her presence demonstrated the company’s strong commitment to customer engagement, accessibility, and promoting financial security within communities.

The activation created an opportunity for direct interaction with prospective clients, allowing the team to answer questions, provide product education, and increase awareness of the various life insurance solutions available to individuals and families.

The event was marked by enthusiasm, teamwork, and meaningful customer interactions, reinforcing GLICO Life’s dedication to bringing insurance closer to the people while promoting healthy living and employee wellness.

At GLICO Life, we remain committed to protecting lives, supporting communities, and creating awareness on the importance of securing the future through life insurance.

How Our Mobile App and Client Portal Make Insurance Easy

In today’s fast-paced world, convenience is key. That is why GLICO Life has invested in digital solutions that bring our services closer to you. Our mobile app and client portal are designed to simplify your insurance experience.

Our digital platforms serve as centralized hubs, providing you, the policyholder, convenient 24/7 access to information, payments, claims, and statement requests.

The GLICO Life APP and Client Portal enhance your experience through increased control and transparency, also streamlining agency operations.

Benefits of our GLICO Life App and Client Portal

User-Friendly Interface: Our GLICO Life App and Client Portal are built with you in mind. Featuring a clean and intuitive layout, they offer a smooth navigation experience with clearly defined menus and a visually appealing interface. Whether you are a first-time user or a tech-savvy customer, you will find it easy to use and enjoyable to explore.

Policy Management: Allows you to take control of your life insurance policies anytime, anywhere. You can view your policy details at a glance, update your personal information, and make important changes such as adjusting beneficiaries or updating contact details; no paperwork required.

Payments: With options such as mobile money payment, you stay on track with your coverage without missing a beat.

Claims Management: Our GLICO Life App and Client Portal allow you to initiate and track claims directly from your device. You can upload supporting documents and monitor claim status, all in a few taps. It is a faster, simpler, and more transparent way to get the support you need, when you need it most.

No need to visit a branch or wait in line. You have full control of your insurance journey at your fingertips.

Click here iOS: https://shorturl.at/q7mTa | Android: https://shorturl.at/BRKMp to download the GLICO Life App today or visit the Client Portal to experience the future of insurance.

What to Know Before Buying Life Insurance

Life is full of uncertainties, and while we cannot predict what tomorrow brings, we can certainly prepare for it. That is where life insurance comes in. Life insurance can be a vital tool for financial planning, but finding coverage that meets your goals and budget can be challenging without guidance.

Whether you are starting a family, managing a growing business, or planning your legacy, life insurance offers the peace of mind that your loved ones or business will be financially protected in your absence.

Don't worry. A few simple steps will help you focus on the essential aspects of buying a policy that fits your needs.

Understand Why You Need Life Insurance

Before buying a policy, ask yourself:

Who relies on me financially?

Life insurance is especially important if you have dependents, a spouse, aging parents, or business obligations. It ensures that their lives can continue smoothly, covering debts, education, living expenses, or business continuity even in your absence.

Determine How Much Coverage You Need

There is no one-size-fits-all amount. Your ideal sum assured depends on:

Our experienced advisors at GLICO Life can help you calculate the right coverage based on your needs.

Know the Types of Life Insurance

Life insurance comes in different forms, each designed for unique goals:

Compare Costs and Premiums

Life insurance is more affordable than many people think. It is important to balance your premium payments with the level of coverage you need. GLICO Life offers flexible payment options from daily to monthly plans to suit your lifestyle and income flow.

Review the Claims Process

A good insurance policy is not just about benefits; it is also about ease of access when it matters most. At GLICO Life, we have digitized our claims process through our GLICO Life App and Client Portal, enabling policyholders to submit and track claims conveniently from anywhere.

Work with a Trusted Provider

Choose an insurance company with a strong track record, transparent policies, and responsive customer service. With over three decades of protecting lives and creating peace of mind for Ghanaians, GLICO Life stands out as a trusted name in the industry.

Ready to Secure Your Future?

Buying life insurance is one of the most important financial decisions you will ever make. Let us help you make the right one. Explore our plans here https://glicolife.com/products-and-services/ or click on our online chat to chat with our experienced advisor today.

Samuel Afotey

Samuel brings over 15 years of banking and customer experience leadership, with a distinguished record of shaping enterprise-wide service transformation and executing high-impact CX strategy.

Prior to joining GLICO Life, Samuel served as Manager, Tech & Service Excellence at CalBank, where he played a key role in transforming the customer experience and elevating the bank’s CX ranking and customer satisfaction through digital innovation, CX governance, training, cross-functional collaboration, and service redesign.

He is an Accredited Customer Experience Master (ACXM), and a Certified Customer Experience Specialist (CXS). He is also a Premium Member of the Customer Experience Professionals Ghana (PCXP) and the Customer Experience Egyptian Association (CXEGA).

Additionally, he serves on a Commission within the Africa CX Leaders Community, contributing to thought leadership and the advancement of Customer Experience practices across the continent.

Samuel is a strategic customer experience leader with a strong track record of designing and executing enterprise-wide CX initiatives that drive engagement, loyalty, and business performance. He is deeply committed to building high-performing teams and leveraging digital capabilities, data-driven insights, and customer insights to elevate experiences across every touchpoint.

As Customer Experience Manager, he leads transformative programmes that deliver consistent, personalised experiences, advancing the organisation’s ambition to become a world-class institution and the brand of choice in Ghana and across West Africa.