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GLICO LIFE FULFILS ITS PROMISE OF WITH OVER 64 MILLION CLAIMS PAID IN 2018

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April 25, 2019

GLICO LIFE FULFILS ITS PROMISE OF “WE CUSHION YOU FOR LIFE” WITH OVER 64 MILLION CLAIMS PAID IN  2018

GLICO LIFE, a major life insurance company in Ghana, has paid out an astronomical ₵64, 767, 019. 44
in claim payment to its life insurance policy holders in 2018.

Since it began business operations in Ghana in 1987, with the sole aim of bringing insurance to the
doorstep of every Ghanaian, GLICO LIFE has distinguished itself as a compliant and dependable
life insurance partner
fulfilling its promises to cushion the Ghanaian insuring public for life.

Out of the total of ₵64, 767, 019.44 claims paid in 2018, ₵166,777.86 was paid to valid organizational
Deposit Administration Scheme (which is purely a group investment) claimants. Our Group Life business unit,
targeted primarily at associations and institutional clients also honoured its commitment to prompt
claim payment by paying out a colossal sum of ₵ 5,540,575.40 to our corporate clients enrolled on the
GLICO Group Comprehensive Plan.

According to the Managing Director of GLICO LIFE, Mr. E. Forkuo Kyei, “prompt payment of
all valid claims by GLICO LIFE to our treasured policy holders and their beneficiaries is an
attestation not only to our company’s vision of being the insurance brand of choice but to
buttress GLICO LIFE’s claim payment capability and credit worthiness.”

On the micro insurance landscape that provides ‘Edwa Nkosuo’ and ‘Anidaso policies to
mostly market businessmen and women, claims to the tune of ₵ 27,851,879.23 was paid
out in honouring the provide benefit of providing security for “business progression” and
“hope” to the informal sector clients.

Our personal lines portfolio termed individual life policies (running the GLICO End-of-Service Benefit,
GLICO Child Education Plan (GEEP), GLICO LIFE Savings as well as the GLICO LIFE Guarantee, GLICO
Funeral plan and GLICO Critical Illness Plan), paid a total of ₵31,207,786.95 in claims to
individuals within the same 2018.

It is to be noted, that GLICO LIFE has introduced an e-process claim payment management
system, that has drastically reduced the time with which customer claims are processed
and has also reduced the stress and added travel expenses as the company have partnered
with various financial institutions and telco’s all over the country to finalise the pay out of all
valid claims.

GLICO LIFE has also designed a step by step policy holder notification for each step of the
claim payment process. Policy holders are therefore assured of a seamless claim payment
experience. In addition, the GLICO call centre provides policyholders with prompt responses
to their enquiries on claims and product benefits.

It is noteworthy, that in the thirty three (33) years that GLICO LIFE has been operating as a
sustainable business, it has operated with the utmost degree of transparency and ethical
considerations. It has remained competitive by operating with standards of professionalism
and the deployment of an efficient client relations management system, all in its effort to
provide value to its ever growing customer base.

Undoubtedly, GLICO LIFE is poised not only to bring insurance to the door
step of every Ghanaian but to stand on its promise to cushion the Ghanaian
insuring public for life.